Privacy Policy
Last updated: October 17, 2025
1. Introduction
At Sociallly, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Profile information and preferences
- Payment and billing information
- Social media account credentials and access tokens
- Content you create, schedule, or publish through our platform
- Communications with our support team
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your subscription
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns and optimize user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With third-party social media platforms as necessary to provide our services
- With service providers who assist in our operations
- To comply with legal obligations or protect our rights
- In connection with a merger, acquisition, or sale of assets
- With your consent or at your direction
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your information, unless we are required to retain it for legal purposes.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Objection to or restriction of certain processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided below.
8. Cookies
We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience. You can control cookies through your browser settings.
9. Third-Party Links
Our service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure your information receives an adequate level of protection in accordance with applicable laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our service after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]